Terms and Policy Center
Cancellation and Refund Policy
Learner Cancellation Policy
100% credit return
– If the Local has not yet accepted the request (Status: Pending)
– If canceled 8 or more hours before the scheduled start time
50% credit return
– If canceled less than 8 hours but at least 2 hours before the scheduled start time
25% credit return
– If canceled less than 2 hours before the scheduled start time
0% credit return
– If canceled at or after the scheduled start time
Local Cancellation Policy
100% credit return
– If the Local cancels at any time, whether before or after the scheduled start time